As he led me on a tour of the IMEX toner plant in rural Okayama, Japan, General Manager Takayuki Ohmi stopped to pick up two stray leaves on an otherwise pristine path. The leaves were certainly not in our way, but Ohmi neatly disposed of them, clearing our path as he continued to showcase IMEX’s recently renovated, $65 million complex. Ohmi’s action exemplified an important trait from IMEX’s core business practice — the attention to even the smallest details yields powerful results. After all, IMEX became an industry leader by creating near-perfect toner particles, measuring success micron by micron.
IMEX (Imaging Materials and Electronics Chemicals), headquartered in Hiratsuka, Japan, has primarily been producing toner for the remanufactured cartridge industry for 26 years. The company’s precision and attention to detail that permeates its corporate culture is best seen in IMEX’s ability to manufacture OEM-quality toner, color in particular. IMEX’s success in toner has made the company an industrial powerhouse, boasting sales numbers at $80 million for fiscal 2007. (The distribution breakdown of IMEX product sales is 50 percent to the U.S., 20 percent to Europe, 20 percent to Asia and 10 percent to the Japanese domestic market.) IMEX also has pioneered cartridge recycling programs and offers a successful printing services business, both for the Japanese market.
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This article will be available online on 10/01/2008