Office Depot announced the launch of a new tech support service called Tech Depot Services. In-home and in-office services are currently available for customers throughout the country, while 85 Office Depot retail locations in Florida are also offering Tech Depot Services in-store. Nationwide availability at all Office Depot retail locations is expected to be completed in 2008.
Tech Depot Services takes on the burden of helping to ensure that virtually any technology product is set up and working properly by providing customers with a one-stop shop for a wide variety of services including PC tune-ups and repairs, wireless network installation, new software installation, TV installation, and even setting up a data protection and back-up plan for critical files. All repairs and installations are implemented by professional technicians, with services being performed either in an Office Depot store, remotely through a secure Internet connection with the customer, or on-site at a customer's home or office, depending on the service.
"Many small businesses and home office professionals simply don't have the time or budget to handle their numerous computer and technology needs and are looking for help," said Chuck Rubin, President of North American Retail for Office Depot. "Tech Depot Services is a fast, convenient and cost-effective solution designed to help customers with the service and support they need to keep their PCs and networks up and running."
Among the variety of Tech Depot Services are the following:
